Tuesday, October 19, 2004

fed X or how i learned to start worrying and hate customer service

Tracking number
372865510002722

Ship date
Oct 13, 2004

Estimated delivery
Oct 22, 2004


Delivery location
ST. CATHERINE, ON

Service type
Ground-International

Weight
23.0 lbs.

Status
Package data transmitted to FedEx; package not in FedEx possession

Date/Time

Activity

Location

Details


Oct 14, 2004 6:25 AM

Package data transmitted to FedEx

Oct 13, 2004 6:45 PM

Picked up

WHITE MARSH, MD





4 comments:

jhaddock said...

Are you fucking kidding me? They lost your camera!? That is completely fucking ridiculous.

slipshod said...

Not lost, necessarily. More like, put it on a shelf in a shipping facility in Owings Mills, left it there for five days, then claimed not to have posession of it. Quite furiously, I insisted that they return the fuck out of this package. And according to QA (Quality Assurance, for those of you who have not spent 5 hours on the phone with customer service in the last 3 days), it is on a truck, rolling toward MICA at this moment. Of course, this from the company who, on the same page of tracking information, claims to have picked up my package and to not have it in their posession. Stellar works, my fine friends.

jhaddock said...

I guess we can think of this as an endorsement for UPS. Until they do the exact same thing.

Chris said...

Isn't expensive stuff insured by the shipper?